Cancellation Policy
Daily Tours
Cancellations for daily tours, including the following services, are eligible for a full refund if canceled at least 24 hours in advance:
- Car Services
- Tour Guide
- Entry Fees
- Activities
All cancellations must be submitted in writing via email to ensure proper processing.
Travel Packages
Cancellations for travel packages, including the following services, are subject to specific fees:
- Hotel Accommodation
- Internal Flight Tickets
- Nile Cruise
- Train Tickets
Cancellations must be submitted in writing via email. If canceled more than 40 days before departure, a 6% deduction will be applied due to bank transaction fees.
If canceled within 40 days of departure, the following fees apply:
- 30 to 15 days before arrival: 25% of the total tour price
- 14 to 7 days before arrival: 50% of the total tour price
- 7 to 4 days before arrival: 75% of the total tour price
- 3 days or less before arrival: 100% of the total tour price (no refund)
For any questions or cancellation requests, please contact us via email.